Do you want to talk?

Discover a safe, non-judgmental space where you can discuss what’s on your mind. I can help you explore concerns around stress, relationships, anxiety, bereavement and loss, low self-esteem, depression and anger, as well as prepare for a life change, new career or job transition.

Reset Mind Counselling and Coaching
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  • Counselling
  • Life Coaching
  • Grief Therapy
  • Adolescent Counselling

About me

Hello, my name is Ann-Marie. I’m an accredited Counsellor , Interpersonal Psychotherapist and coach. I’m genuinely interested in who you are, what’s happening for you, what you think and how you feel. I’m curious about how you got where you are and am ready to help you to get where you want to be. My role is to give you a space to talk without feeling judged, to help you understand why you may be feeling or behaving a certain way and to guide you to find solutions to reach where you want to be. I am passionate about equality in all forms and have a special interest in working with those with ADHD.

I believe that different people are helped by different therapeutic approaches at different times, and that the best way of deciding on how therapy should proceed is to decide this together. Fundamentally, I practice person-centred support, and if appropriate use techniques such as; Interpersonal Pscyhotherapy (IPT), Cognitive Behavioural Therapy (CBT) and Brief Solution Focused Therapy.

WHAT CLIENTS THINK OF ME.

SMS MESSAGE me on 07526185959 OR complete the form below to arrange a free 15-min consultation.

Quality Standards

PROF. DIP PSY C. Professional Accredited Member of The National Counselling & Psychotherapy Society NCS18-06005, Accredited IPTuk Interpersonal Psychotherapist – Membership number: 2020996, NCS Accredited Children and Young People’s Therapist (CYPT).

My experience has been gained from working in clinical settings in an NHS talking therapies service with clients experiencing mild to moderate depression, with Employee Assistance Programmes (EAP) and within youth counselling services, secondary and primary schools, supporting adults, young people and children from all different backgrounds and stages of life.

 

Professional Accredited Member of The National Counselling & Pscyhotherapy Society: NCS18-06005
IPTuk Accredited Practitioner Logo Membership No: 2020996
Childrens and Young Persons therapist NCS registered

Client Feedback

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– Couples therapy – communication

I have found our sessions extremely helpful as they enabled me to recognise that most of the anxiety and depression I felt in life was a result of the state of the relationships I had with family members. These anxieties and depression resulted in me avoiding and distancing myself from my family because I didn’t want to deal with the issues, which is not what I wanted and was coming out in irritability with the people closest to me. My expectation of therapy was that no one would be able to understand the cultural dynamic of our relationship and upbringing but Ann-Marie was able to listen and understand. The highlight has been recognising what my boundaries and my wants are when it comes to my one family member in particular and being ok with setting those boundaries and telling them what my wants are. As a result, we’ve been able to hangout as “friends”. Family relationships were difficult for me to talk about, I felt a lot of shame, and didn’t feel anyone would understand. I had 6 sessions of counselling before, and the counsellor was great, but it was just a space to vent. This was good as there were active steps to take. I had to put myself out there and be uncomfortable, out of my comfort zone, the outcomes were great. It has been very helpful and I can say I now feel better about my family relationships.

Interpersonal Psychotherapy (IPT)

– Anger in relationships

During our time together I made a lot of progress in my myself and my issues. Ann-Marie was a very understanding and considerate counsellor. I can’t praise her enough. I felt she was the most appropriate help I needed and would highly recommend and praise her to anyone seeking out similar therapy. She was incredibly approachable and made me feel very comfortable in our sessions. Overall she has been an immense help and the advice and guidance she gave has been very helpful in moving forward after our sessions.

Interpersonal Psychotherapy (IPT)

– Friend dispute
I could not recommend Ann-Marie enough. I have been in out of therapy/counselling three times in the last three years and I can honestly say this was by far the most life changing therapy I have ever had.
For the first time in my life thanks to Ann-Marie we delved into why I had previously found romantic relationships tricky – which is where I leant in depth about attachment styles and how to best manage mine. This was impacting my relationship with my partner as well as addressing the stressful situation at the start of our time together. I had been struggling so much with insecurity and low self esteem and she gave me tools to work through and overcome this stress that was bringing me down. I really got on with Ann – Marie’s approach which was different to the therapy I had before where she involved me in finding the solution and instead of just listening she was honest with me about how I could have improved. I really appreciated this method. We worked on how to set healthy boundaries which is something I had never addressed before (but really should have) and this has enhanced both my personal and work life. I have learnt how to be less reactive and to leave the past in the past which is something I have battled for the majority entire adult life now I think about it. We also touched on reducing expectations and accepting that everyone is different which has really changed my outlook for the better in my personal relationships.
I also just wanted to highlight that working online with Ann-Marie was a real highlight as it meant I could be in the comfort of my own home and avoid travelling.
For anyone struggling I would urge you to reach out to Ann-Marie – if I am finding things tricky I will not hesitate to get back in touch as she was just brilliant.
– Relationship anxiety
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– Depression, Anxiety, People Pleasing

Until my sessions with Ann-Marie I had been a person who would not consider seeing a therapist; denying I needed to and not feeling comfortable opening up. When I could no longer deny I needed some help I approached Ann-Marie via a recommendation. From our first phone call I felt at ease in her company. Ann-Marie is compassionate, relaxed and kind, but at the same time helps to direct conversation such that the client makes their own conclusions. Ann-Marie made me feel comfortable to discuss very personal and private matters, in a safe and non-judgemental environment. Through my sessions with Ann-Marie I have learnt I am not the person I thought I was. My therapy has helped me resolve/accept certain issues and gave me the strength/belief I can address others to build a better future. I feel happier with greater self-confidence as a result of working with Ann-Marie. I would recommend Ann-Marie to anyone.

 

 

– Depression, Anxiety, Low Self-Esteem, Relationship Break-up

It’s been helpful talking through everything, looking at what happened in a more balanced way, recognising that the issues were already there in the relationship and not blame myself as much. I’ve learned to accept myself more and understand my ADHD symptoms a bit more. Through therapy, I think I could be more open and upfront about my symptoms in future relationships. I’ve started to put in personal boundaries, the next few weeks will be a period of discovery, trying to get by in a new mindset and learning to live alone.

– Relationship breakdown

Before therapy I felt out of control, I had physical symptoms, didn’t want to wake up or be here. Through counselling I realised my low mood and anxiety were linked to my work environment. Ann-Marie helped me to look at what I needed for myself, before I didn’t see anything from my own point of view, and didn’t see myself as important. I’ve been able to change my way of thinking and make a hard decision. I’m now taking proactive steps to get where I want to be. I know myself more, have more confidence in my abilities and am willing to give myself more credit. I have hope for my future. A lovely supportive counsellor, calm, kind and compassionate.

– Work-Induced Depression & Anxiety
I just wanted to thank you for all your help. You’ve really helped guide me with different ways to approach situations. I am trying to gently push myself into uncomfortable situations; even if it’s things like talking to new people when I’m out with my children; I think slowly that’s helping me to build confidence. It’s been a big switch for me trying to consciously take an interest in the person I’m speaking with rather than just thinking of myself and if I do think of eye contact, I’m immediately refocussing rather than dwelling on it. I’ve managed to take opportunities as they arise to confide in friends and that has definitely helped these relationships. You helped me to feel comfortable being completely honest which was a massive thing; I realise now that putting on a mask and presenting myself how I wanted to be seen was avoiding the real issues. Thank you again.
– Eye contact anxiety

Very good, Ann-Marie used great tools to help me analyse and make clearer decisions, asked amazing questions to make me challenge my line of thinking. I recognise I’m not totally out of it, but I have recognised that at times I press my own self destruct switch. You’ve helped take me out of where I was, you’ve helped me ask for what I want with confidence, and take the emotion out of conversations. I wouldn’t have been able to do that before. I was avoiding conversations because I was angry and upset. You helped me achieve my goals. Thank you.

– Career Counselling

This feels a dramatic thing to write but, my time speaking with Ann-Marie has been life changing! To reflect on the difference in how I feel now to how I felt just a few weeks ago feels astonishing. There is a noticeable change in me, both in my mood and motivation, as well as my sense of peace and wellbeing. I have been able to have conversations I have felt unable to approach for all of my life, gained new perspectives on my family relationships, my friendships and people more broadly and found a new confidence, self-belief and understanding of myself. I have felt more focused and determined at work than I have in years and have a new sense of conviction in my ambitions both in and outside of the workplace.

– Unblocking & Expressing Self

Our sessions were relaxing and extremely helpful. I was expecting to find out why I was having the issues I was having and they were met by Ann-Marie with asking me questions to make me think about the potential reasons for my problems and getting me to answer them myself.  I’d say the highlight was definitely me learning more about myself and my partner as a person and learning about what I can do to improve our relationship. I’d describe counselling with Ann-Marie as a release and feeling like there’s someone who listens to you and really cares about your wellbeing and there’s nothing to lose by trying it out. I can already measure the impact, as for me, it’s really helped my relationship and helped me to communicate better with my partner, it’s helped me on a large scale.  I chose Ann-Marie because I felt from the initial call that you had knowledge of mindfulness and you seemed like a really kind person and weren’t judgemental at all. I chose counselling at this time as I felt I really needed someone to talk to who maybe wasn’t always on my side and could help me look at things from a different  perspective. The experience was really really good over all and helped me a lot. I now have a better relationship with my partner. I’d just like to say Thank you, you’ve really helped me and my partner in so many ways and we are closer than ever. Thank you so much! (Age 20)

– Relationship Issues 
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– Stress and Anxiety

I first approached Reset Mind for support when I was contemplating a career change. We very quickly established that there were other areas of my life that I’d neglected to deal with such as relationship breakdowns and losing contact with my father 24 years ago. There was much for us to address and although it was hard at times, Ann-Marie’s ability to guide and coach me through this process with care gave me the hope and comfort I needed to continue.

At times, she would ask me some difficult questions but she provided me with the right environment in which to answer them truthfully for myself, using tailored techniques and methods to help me work it out in my own mind. Without this carefully thought out challenge, I may not have come to ever address these difficult topics.

I’m now coming to the end of my counselling journey. I’ve come to terms with past negative relationships and learned how to develop new ones without compromising the things that matter to me. I’m taking the leap into a new career but most of all, she has supported me through reconnecting with my father and my relationship with him is already strengthening again.

I’m very grateful for the work and care that my counsellor Ann-Marie has put into every session I’ve had with her and I wouldn’t hesitate to recommend Reset Mind to anyone looking for support in any aspect of their life.  Her combined approach of intellect and emotion makes her a very special counsellor.

– Career change / Anxiety – Norwich

I felt very comfortable talking to Ann-Marie. I’ve learned I’m capable of coping with my anxiety. The sessions have given me confidence. I hoped to be able to cope with my anxiety and Ann-Marie helped me achieve this. The highlight of our sessions was telling Ann-Marie about the things I achieved between sessions. The impactful moments were at home or school when I achieved something for the first time. The most significant improvement was being less anxious and being able to walk to school. Ann-Marie’s therapy style is very balanced, we both talked. It was helpful talking through the processes and learning a bit about the brain. It’s been really positive. I’ve been able to walk to school on my own and walk home in the dark. I’ve been to an amusement arcade with friends which I’d normally avoid due to the noise and joined two school clubs and one sports club. I’d recommend counselling with CBT to other school friends.

Adolescent, Young Person, 14 Years old

– Anxiety and confidence – Counselling with CBT

I found the experience really helpful, I have learned new things including ways to deal with my feelings. I was at first worried that I was not going to improve or learn anything, this has been unexpectedly good and a really helpful experience. I learned the most in the session my therapist Ann-Marie asked me many questions to disprove my negative way of thinking. This made me question myself and my thoughts and realise how I had interpreted what others thought of me. The questioning made me see the bigger picture and how I assumed other’s opinions were based on my own opinion of myself.  Ann-Marie was amazing, she made me feel comfortable as she always understood me and was patient when I struggled. I never felt under pressure or embarrassed. I’m already feeling a positive impact and I am frequently challenging myself to accomplish things I struggle with. I may need more sessions in future to lock in the CBT and positive emotions I have felt since.

Adolescent, Young Person, 16 Years old

 

– Body dysmorphic disorder – CBT

Reset Mind was recommended to me by a friend. I was nervous, ashamed even to feel the need to access therapy. Within minutes of our first Zoom meeting I felt at ease and understood that there was no need for those anxieties. My therapist Ann-Marie made me feel supported, safe and gave me the opportunity to pour my heart out, laugh and cry while she safely held my space, encouraged positive thoughts and backed that with expert knowledge and the understanding as if she was a friend I had known for years. In just a few sessions I had learnt more about my behaviours and thought patterns than I had in years. This has had such a positive impact on helping me to learn about and change negative behaviours. My anxiety is under control and I feel much lighter than I have in a very long time. You cannot walk into therapy looking for a quick fix and of course exploring things can be very difficult. I was offered worksheets and evidence based practice when appropriate, she listened, she validated my feelings and supported me to make the changes that I wanted to, suggesting ways for me to tackle these without pressure.  I feel incredibly lucky to been able to have sessions with Ann-Marie –  she has had such a positive impact making my day to day life so much better.

– Anxiety and dealing with past – Norwich

I would like to thank my counsellor Ann-Marie for all her patience and guidance. You have helped me to see that who I am and what I have achieved is something to be proud of. I would highly recommend anyone in need of support to contact Reset Mind for counselling.

– Letting go and moving on – Essex

Thank you for the sessions we had. Discussing boundaries and decision making to improve our family dynamic has been really helpful. I have felt more able to set and discuss boundaries and the need for them. I have felt stronger and more adult in my thinking since our talks. You were really honest, fair and easy to talk to, coming up with sustainable strategies and thinking methods. You have made me realise that I don’t have to justify my feelings or have them backed up or reciprocated. My feelings are my feelings and my boundaries are my boundaries. Thank you so much for your help.

– Family issues – Norwich

I spent ages trying to find someone to talk to and here I thought I would have the chance to deal with the smaller issue I thought needed addressing at the time, in an environment that was positive and supportive.  So far it has been life changing. At times it has of course been challenging but to have some one I can talk to freely about my emotions and experiences is the most freeing thing I have experienced in a long long time.  I am actively looking forward to my life and the future. I am social again, and have formed stronger bonds with my parents.

Age 24

– Binge Eating Disorder and Low Self-Esteem – Norwich
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– Excessive worry / Anxiety – Beccles, Suffolk

Ann-Marie was excellent! She was so patient with me, and a font of knowledge, knowing exactly what I needed. She helped me to create a CV suitable for my career change, and gave me the confidence to be myself in interview. With her coaching I was able to give the recruiters the right information when completing their application form, and get the job I was looking for. I highly recommend Ann-Marie.

– Career change coaching

I have found counselling very helpful. I wasn’t really sure what to expect as I’d only had CBT before which didn’t really work for me. I have managed to create a good relationship with my family. The most impactful learning was realising how I interacted with my parents as a child rather than an adult. The highlight of the whole counselling experience is that I can now speak up for myself and do it in a way that the other person understands and isn’t offended. It has made me into a stronger person. My counsellor, Ann-Marie, brought me back to the point of things and focused on what was important in what was being said. I feel much more positive about the future than I was at the start.

(22 years old)

– Low self-esteem and family breakdown

My experience of counselling has allowed to open up without feeling that I am burdening someone close to me. I feel I can trust Ann-Marie to open up to. In the past I would ignore the situation and how I was feeling. Now I am looking into things more deeply and feel more motivated. My sleep pattern is much better too. Initially, I felt a little scared about starting counselling, but I feel more relaxed and it feels more like a weekly chat now. My most impactful moment was realising how guilty I felt about my parenting skills and recognising my positive qualities has made me think differently about it. Ann-Marie lets me talk, she listens and responds with questions to make me think about it more. It just works.

(20 years old)

– Negative self-talk and family issues

I have worked with Ann-Marie for several months. I met her when I found myself alone as my relationship suddenly ended. I suffered a lot of pain. Sessions with Ann-Marie provided the necessary perspective, guidance and support. The counselling encouraged me to see myself and my life from a different perspective. I have learnt that I matter, and I have needs. She skilfully balanced coaching me with being a listening ear to provide platform for me for making sense of things. And as I found myself in completely unknown, painful and unexpected territory I put a lot of efforts into personal growth. She helped me use different strategies to maximise and support that growth. I found Ann-Marie to be very invested in our work and equally determined as I was to address matters that we set at the beginning of working together. I particularly appreciated her style, supportive but direct, involved but impartial, helping me by asking me questions, making me reconsider my convictions and truths about the world. She also helped me untangle thoughts that I felt like I couldn’t make sense of.  I am very grateful that I was so fortunate to work with Reset Mind. And I couldn’t recommend anybody more.

– Overcoming a Relationship Breakdown

I’ve been reflecting on the counselling sessions. I have benefitted greatly. I would describe my counsellor Ann-Marie as that critical friend that you always wish you had around when you needed someone to talk to.  I felt the experience was a really positive one – it helped me to examine my behaviours and to realise a small change in behaviour could have a positive impact on those around me and also have a positive outcome for me too.  I believe I became a better person in that it allowed me to understand when I felt I was losing control and matters were taking a turn for the worse. The learnings I have help me to stop and think and understand that I have the power to effect change and to create the positive outcome that I need. Thank you again.

– Relationship – Suffolk
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– Work Bullying / Anger – Norwich

Ann-Marie was an incredible help in what was a very important job application for me. She was able to provide me lots of really useful information, and made sure I really understood what recruiters are looking for. I really feel that I did much better than I would have done without her input, I got an interview and I got the job! so I can highly recommend her service.

– Job application coaching

I’ll miss the sessions we’ve been having. Especially having someone to talk to about the difficult situation I’m in that are not family or friends. You’ve helped me see other perspectives and helped me articulate my feelings. I’ve learned to communicate better – that’s the big one, saying how I feel instead of bottling things up and knowing where I stand about things, having boundaries for myself, not just waiting and feeling down, but communicating to reach some sort of agreement.  Since our sessions I’ve been making more of an effort to do things with others, it gives me a break from the situation and I feel happier. I learned I need to maintain friendships and relationships with family, and speak to them when I’m feeling down, as well as keep up the communication with my partner. I’ve learned that if people are not available, there are groups with people that are in a similar situation living with someone with autism and depression that I can reach out to for support if things get difficult.

– Relationship Conflict

Ann-Marie showed me great empathy.  I felt she ‘held my hand’ through an extremely difficult time in my life. I had previously felt very alone and she gave me the reassurance that there was someone there for me. I felt understood, she ‘got’ me and the pain I was going through.  I can not describe how good it felt that she understood me rather than just showing sympathy and platitudes. She also gently challenged me at times, which helped me think about things in a different way.  I now feel in more control of my situation.

– Life Transition

At a time when I saw life in black colours, through the sessions with Ann Marie, I felt the will to live again return. Once again I see the world in rainbow colours. Time flew by, and I felt I could talk to her so well. Again thank you very much.

In Polish language: W momencie kiedy widziałam życie w czarnych barwach, Ann Marie podczas sesji sprawiła, że wróciła mi chęć do życia. I znowu widziałam świat w kolorach tęczy. Czas szybko uciekał, a mi się tak dobrze z nią rozmawiało. Jeszcze raz bardzo dziękuję.

– Depression in Polish Language

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